State Farm® Insurance Agent Sam Higgins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lora Cook
April 30, 2026
"I had a great experience working with Lisa. She truly went above and beyond to find me an excellent quote for my car, taking the time to explain my options and make sure I was getting the best value. Her responsiveness, professionalism, and genuine care made the whole process easy and stress-free. I highly recommend State Farm to anyone looking for reliable and personalized service. Thank you, Lisa!!!"
"Thank you so much for your thoughtful review! We're thrilled to hear that you had a positive experience and that Lisa could help you find the best coverage for your car. Making sure our clients feel informed and confident throughout the process is very important to our team, so it means a lot to know you felt supported every step of the way. We truly appreciate your recommendation and look forward to continuing to provide you with reliable and personalized service in the future. Thanks again for choosing State Farm!"
Maria Bullock
April 15, 2026
"We had insurance with Sam Higgins for many years then moved away. Upon returning to WA to purchase a house, we returned to Sam Higgins Insurance. Ava is amazing keeping us informed and being absolutely helpful at all times"
"Thank you so much for your continued trust and loyalty over the years! We’re delighted to have you back with Sam Higgins Insurance, and it’s wonderful to hear that Ava has been so helpful and communicative throughout your recent experience. We strive to provide the best support possible, especially during important moments like purchasing a home. Your kind words mean a lot to us, and we look forward to serving you for many more years to come!"
Robin Bartlett
April 11, 2026
"St Farm had been my insurance company for many years. Any time I've needed assistance or questions answered they are right there for me. Specially this past month with a tree falling in my yard and damaging my house, yard and car. All of Sam Higgins employees have treated me with the up most respect specially when it comes to the online app. I'm not best when it comes to technology. Thank you to all for the many years of great service."
"Thank you, Robin, so much for your kind words and continued trust in State Farm over the years. It's wonderful to know that Lisa and Kala treated you with respect and made navigating the online app easier for you. We appreciate your loyalty and look forward to continuing to serve you for many years to come!"
Tina McQuitty
April 10, 2026
"We have been with this office for many years & they are the best! We've dealt with teenager accidents, changes in coverage, switching vehicles & they have always been so easy to deal with. I was especially impressed as I was stranded on the freeway with a blown out tire. They called the tow truck for me, gave me an ETA & a description of the driver/truck to look for. It is obvious they have my family's safety as a priority!!"
"We really appreciate you sharing your experience and for sticking with us over the years! It’s great to hear we’ve been able to make things easier for you through all the changes and challenges, especially when you were stuck on the freeway. Helping you stay safe and getting assistance quickly is exactly what we’re here for. Thanks again for trusting us with your family’s insurance needs!"
Maddy Underwood
April 8, 2026
"Timely, helpful, and knowledgable team!"
"We truly appreciate your thoughtful feedback! It’s wonderful to know our team was prompt, supportive, and well-informed throughout your experience. Your kind words inspire us to continue delivering the best service possible. Please don’t hesitate to reach out if you need any assistance in the future—we’re always here for you!"
Andrew Hughes
April 6, 2026
"Nothing but good things to say! Everyone is so nice and helpful there. They've helped me many times when I needed them most."
"Thank you, Andrew! We’re so glad to hear that our team has been there for you when you needed us most. It’s always our goal to provide friendly and helpful service, and your kind words mean a lot to us. We’re here anytime you need assistance!"
Teague Holmberg
March 31, 2026
"Word got to me that Sam Higgins was the insurance to go to. I talked with Jack Stevens and he got me a rate on my Home/Auto that was far superior then my current insurance. Jack was responsive, patient, and attentive to our questions regarding our plans."
"Thank you so much for trusting us with your Home/Auto insurance needs! We're thrilled to hear that Jack was able to provide you with a superior rate and that he was responsive, patient, and attentive throughout the process. We truly appreciate your recommendation and look forward to continuing to serve you. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out!"
Jen G
March 31, 2026
"Lisa (and all staff I spoke with) were so pleasant and helpful. I’m so happy with how quickly they were able to answer all my questions etc. & returned my calls right away too! Thank you!"
"Thank you for your wonderful feedback! We're delighted to hear that Lisa and our team were pleasant, helpful, and quick to respond to your questions. Providing timely and attentive service is very important to us, and we’re so glad it made a positive difference for you. Please don’t hesitate to reach out if you need anything else—we’re always here to help!"
Matt
March 21, 2026
"Don't use state farm ever! I'm sure Sam is okay, but the company just completely cancelled our homeowners insurance after we made ONE claim after our window was broken. No previous claims, and we were never late with a payment. This is ridiculous and a horrible company to be paying any money to. I thought I would update my two year old review. Do not use State Farm. They pay so little attention to anything and do not even record why clients left them. Sam's office has called my wife several times trying to get our business back over the last few weeks, stating they don't understand why we stopped using them. You all dropped us! After one claim! We will never use your insurance again, period. If you call again I will use other accounts I have to leave the same review."
"Hi Matt, we understand your frustration with the Underwriting action taken after your claim, hence the reason we tried to get the decision overturned. Unfortunately, upon review of our appeal request underwriting decided to maintain their initial decision. We wish there was more that could be done but want you to know that we appreciate having had the opportunity to serve you. If you need any further assistance, we're happy to help--you can reach us at 509-535-1357. "
Jessica Pilgrim
March 18, 2026
"Everyone with Sam's office is amazing. They are so kind and patient and incredibly responsive. They make made switching to State Farm a breeze (or adding/changing policies)! Also, for anyone looking for affordable car insurance for your teens, look no further! I saved a ton on my homeowners and car insurance by switching from GEICO to State Farm!"
"Thank you, Jessica! We're thrilled to hear that our team at Sam's office made your switch to State Farm easy and stress-free. It's great to know that you found our service kind, patient, and responsive. We're especially happy that we could help you save on both your homeowners and car insurance. Thanks again for trusting us with your coverage – we’re here whenever you need us!"
Richard Hamm
March 9, 2026
"The entire staff here is always very helpful, knowledgeable, and friendly. I have been insured with Sam Higgins' office since Sam first became a State Farm agent in Spokane (1988 I believe?) and they have always been good to me, always willing to help, and always trying to get me the best deal. Great people!"
"Thanks for the awesome review and for sticking with Sam Higgins and our team since way back in the beginning! We’re really glad to hear that we’ve been able to help you out and make things easy along the way. It means a lot to us that you trust us to get you the best coverage and deals. We’re lucky to have you as part of our State Farm family and look forward to helping you for many more years!"
Autrey Jeske
March 2, 2026
"Staff here are always great! Been with this branch since 2018. Have my car insurance and some life insurance policies with them. Would highly recommend to anyone!"
"Thank you for your continued trust since 2018! We love to hear that our team has consistently provided you with great service. We truly appreciate your recommendations and look forward to supporting you with your insurance needs for many years to come!"
Derek Smith
February 26, 2026
"Sam Higgins State Farm has always been my insurance office for many years and they have always been friendly, reliable and extremely helpful! I consider many of them friends and it is always a pleasure to talk to anyone in the office from Lisa or Ava to Sam and Chris! Thanks guys!"
"Thank you so much for your continued trust in Sam Higgins State Farm! We’re delighted to hear that our team has made you feel like part of the family. Your friendship and support mean the world to us, and we look forward to assisting you for many more years to come!"
Imani Thompson
February 26, 2026
"Jack is an outstanding rep !! He called me promptly at 430pm and within 10 short quick efficient minutes he had my car covered and renters insurance up and running !! He is well versed, well equipped and I most definitely recommend him to everyone !"
"Thank you so much for your wonderful review! We're thrilled to hear that Jack provided you with prompt, efficient, and knowledgeable service. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Jack. If you ever need assistance in the future, we're here to help!"
Elizabeth Collins
February 19, 2026
"My spouse and I had to change car insurance due to moving out of state. I called the State Farm that was closest to us just to keep it easy and Jack did just that! He got us all set in a very timely manner. Then when only about a week later we sold one car and got a new one I just sent him a quick text, sent him what he needed, and I got my temporary insurance card before we left for a day trip! I have been very happy with the costumer service we have received here!"
"We’re so happy to hear that Jack was able to make the transition to your new insurance smooth and timely, especially during such a busy time with your move and vehicle changes. Providing excellent customer service is our top priority, and it’s wonderful to know you felt well supported throughout the process. Please don’t hesitate to reach out if you ever need anything else — we’re always here to help! Safe travels on your day trips and beyond!"
David Fern
February 11, 2026
"We recently moved all of our homeowner, auto, and rental house policies to Sam Higgins State Farm, after being referred to them. I worked with Jack Stevens in getting everything moved over, and he has been awesome to work with! I had a lot of questions, and Jack (and also Chris) were very thorough and knowledgeable in answering them. I trust their professionalism, expertise, and integrity. It was nice to also see a lower premium than what we were previously paying for our homeowner + rental policies. I highly recommend Sam Higgins State Farm."
"We're thrilled to hear that Jack and Chris provided you with thorough, knowledgeable, and professional service throughout the process. It's wonderful that we could help you not only with expert guidance but also with lowering your premiums. Your trust and recommendation mean a lot to us. We're here for you anytime you need us!"
Kristine Walker
February 7, 2026
"We recently needed a revised renter's insurance certificate required by a new management company at our apartment. Lisa very quickly accommodated this request. But the management company originally sent out the wrong address, which required Lisa to have to do the same task twice. We appreciate Lisa's quick and friendly response, not once, but twice!"
"Thank you so much for your kind words! We're glad Lisa was able to promptly assist you, even with the unexpected hiccup of the incorrect address. We truly appreciate your patience and understanding throughout the process. If you ever need anything else, please don’t hesitate to reach out—we’re here to help!"
Ben Mcgourin
January 27, 2026
"I was assisted by Lisa, she was very knowledgeable, professional and kind. This made for a stress free and easy experience becoming insured through State Farm (Sam Higgins office)."
"Thank you so much for your kind words! We're thrilled to hear that Lisa provided you with knowledgeable, professional, and compassionate service. Making the insurance process stress-free and easy is our top priority, and we're glad Lisa was able to deliver that for you. We appreciate you choosing the Sam Higgins office at State Farm and look forward to assisting you in the future!"
Joni Hedin
January 27, 2026
"So happy with this particular office! They will give you the best possible deal on auto insurance. With every one complaining on everything going up in prices, they brought mine down!! Highly recommended!!"
"Thank you so much for your positive review! We're thrilled to hear that we could help lower your auto insurance costs, especially during these times when prices are rising. Your recommendation means a lot to us, and we're always here to provide the best possible service. If you ever need anything else, don’t hesitate to reach out!"
Megan Moore
January 20, 2026
"The team here has always been so courteous and understanding! They make everything so quick and seamless!"
"Thank you for your wonderful feedback! We're thrilled to hear that our team has been courteous, understanding, and able to make the process quick and seamless for you. Providing excellent service is our top priority, and your kind words mean a lot to us. "
Christine Olsen
January 16, 2026
"Friendly Informative"
"Thank you for the 5 star review!"
Mikey Anne O'Sullivan
January 16, 2026
"I have been with this State Farm agent since I moved to Spokane. Lisa and Ava have helped me with anything I have questions about. They also helped me with a resent accident my daughter had. Others have helped me but these two I have gotten to know by name for all of their help."
"Thank you so much for trusting us with your insurance needs! We're glad Lisa and Ava have been able to assist you, especially during such a challenging time with your daughter’s recent accident. It means a lot to us to build relationships with our clients and provide the support you need. If you ever have any more questions or need assistance, please don’t hesitate to reach out. We're here for you!"
Ken Belisle
January 12, 2026
"We love this agency."
"Thanks, Ken! We love our customers like you! "
Janessa Amburgey
January 1, 2026
"Jack was extremely helpful in explaining life insurance and its benefits!!"
"We’re glad to hear that Jack was able to clearly explain life insurance and its benefits. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!"
Ginger Davis
December 31, 2025
"I’ve been serviced by Sam Higgins for close to ten years & have never been let down. His staff has always taken care of my insurance needs thoroughly & promptly. Thank you!"
"Thank you for trusting Sam and our team for nearly ten years! We’re thrilled to hear that you’ve consistently received thorough and prompt service. Your loyalty means the world to us, and we look forward to continuing to support your insurance needs for many years to come!"